Join the Team

The Burghley Estate is a diverse business based in Stamford, Lincolnshire. At the heart of the Estate is Burghley House, set within 1,500 acres of historic parkland. Business interests include Burghley House, Gardens and Adventure Play visitor attractions, a busy programme of public and private events including the world renowned 5* Defender Burghley Horse Trials, Burghley Park Golf Club and a significant property portfolio.

We offer a diverse range of career opportunities across the estate.

We are seeking a skilled administrator with excellent IT skills to join our Land and Property team. The team include surveyors, a lettings manager, the building services and estate maintenance team. The role will offer administrative support to the team to help them effectively deliver the day-to-day management of the Estates property portfolio.

Key Responsibilities:

• Administration support for the Land and Property team.
• Booking residential, commercial and farm rent reviews and property inspections. Completion of all paperwork following an inspection.
• High level administrative support to the Head of Land and Property, including diary management and scheduling meetings.
• Main point of contact for managing, directing and dealing with incoming queries to the office via telephone, email and in person.
• Distribution of internal and external post for the Estate Office, ordering office stationery, and carrying out weekly fire alarm checks.
• Management of both hard copy and electronic archive files.

Skills:

• High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to pick up new specialist systems quickly
• Excellent written and verbal communication skills
• Strong organisational and problem-solving skills
• Experience in a similar role
• Attention to detail

Benefits:

• Qualifying Workplace Pension Plan with employer contributions up to 13%
• Group Income Protection
• Life Assurance
• Private Healthcare
• Salary sacrifice cycle scheme
• 22 days annual leave, plus an additional 3.5 days off over the Christmas period
• Buying and Selling holiday scheme (up to 5 days per year)
• Free or discounted entry into Burghley House and park events
• Discounts in the Burghley shop, Orangery and Garden Café, William Cecil and Bull & Swan.

Other Information

• Full time, permanent – 37.5 hours a week
• Office based in central Stamford

If you would like to apply for the role, please send your CV and covering letter to recruitment@burghley.co.uk. We look forward to hearing from you.

Job Title: Clubhouse and Membership Manager, Burghley Park Golf Club

Reporting to: Operations Director

Type of Contract: Part time (job share), on-site, includes some weekends

The Clubhouse and Membership Manager plays a key role in ensuring the smooth operation of our clubhouse, providing exceptional service to our members and guests.

Responsibilities:

• Manage and maintain memberships for the Golf Club. Manage the administration around memberships and annual renewals.

• Build and maintain strong relationships with members, guests, suppliers and partners to enhance the overall golf and membership experience and ensure customer satisfaction.

• Work closely with the Hospitality Manager and Head Chef to ensure day to day operations and events run smoothly.

• Work closely with the marketing team to promote golf events, hospitality events and club membership.

• Stay up to date with industry trends, best practices, and innovations in golf operations to continuously improve the clubs’ offerings.

• Explore opportunities to grow revenue and work with the Club Pro, Hospitality Manager and Head Chef to successfully implement plans.

• Develop and implement policies and procedures to enhance golf operations, while ensuring compliance with health, safety and industry standards.

Requirements:

• A strong track record of providing excellent customer care with high operational standards and attention to detail, preferably but not essentially in a golf club.

• Work with club captains and committee members to ensure a full competition calendar is organised, management of members handicaps, and competition entries.

• Prior experience in a supervisory or management role in the hospitality industry, preferably within a clubhouse, hotel setting or members club.

• Willingness to work almost entirely at the golf club, given the criticality of member and staff face to face interaction.
• Strong business acumen, with experience in budgeting, financial management, and revenue generation.
• Show a high level of emotional intelligence to handle complexities of member interaction.

• Be adaptable with a flexible approach to working hours, including weekends.

• Strong organisational and problem-solving skills.

• Excellent interpersonal and communication skills.

• Ability to work well under pressure and handle customer concerns with professionalism.

• Passion for providing excellent service and creating a positive member and visitor experience.

Benefits:

• Free golf club membership
• Free parking
• Cycle to work scheme
• Free or discounted entry into Burghley House and park events
• Discounts in the Burghley shop, Orangery and Garden Café, William Cecil and Bull & Swan.