Universal Credit Tickets

We want everyone to be able to enjoy a day out at Burghley. To help make this possible, we offer £1 Universal Credit tickets for visitors who receive certain benefits.

These reduced price tickets must be booked online in advance and are available for up to six people per household. You'll need to bring proof of eligibility on the day of your visit.

Each £1 ticket includes access to the House, Gardens and Adventure Play. Adults and children are £1 each. Under 3s and Carers visit for free.

Universal Credit tickets are available to individuals who currently receive one or more of the following:

• Universal Credit
• Pension Credit
• Housing Benefit
• Working Tax Credit
• Child Tax Credit
• Employment and Support Allowance
• Income Support
• Income-based Jobseeker’s Allowance
• Personal Independence Payment (PIP)

Only one person in the household needs to meet the eligibility criteria. These tickets must be booked online in advance, and proof of eligibility must be shown at the entrance on the day of your visit. One booking per household per year.

You only need to show proof for one person in your household. Proof can be shown in one of the following ways:

• Log in to your Universal Credit portal and show your most recent payment
• Bring a proof of benefits letter, dated within the last month

To be eligible, you must have received a benefit payment within the last month.

We accept printed or digital copies, including documents shown on your phone. You may also be asked to present photographic ID. Our team understands not all visitors are comfortable discussing their benefits. Your information will be checked discreetly and respectfully at the Ticket Desk.

For help accessing a proof of benefits letter, visit:
https://secure.dwp.gov.uk/get-a-proof-of-benefit-letter/

Important information
Please note: Entry will not be permitted without one of the approved documents listed above. This helps ensure the offer is used fairly and reaches those who need it most.

What's included in the Universal Credit ticket?

Your £1 ticket includes entry to Burghley House, Gardens and Adventure Play. Under 3s and Carers visit free. Special events, workshops, and Annual Passes are not included. Parking is free of charge.

What dates can I visit?

Universal Credit tickets are available Saturday to Thursday throughout our open season, subject to availability.

How do I book?

Universal Credit tickets must be booked online in advance. You can book up to six tickets per household per year, with both Adult and Child options available. Under 3s and Carers visit for free. Click here to book

What do I need to bring?

Please bring:

• Your proof of benefits (for one person in the household)
• Your pre-booked Universal Credit ticket(s)
• Photographic ID (you may be asked to show this)

To be eligible, you must have received a benefit payment within the last month.

Why are there no tickets available for the day I want to visit?

Universal Credit tickets are limited and can sell out on busy days. If your preferred date is unavailable, please try another date.

Can I change or cancel my Universal Credit ticket?

Regrettably, Universal Credit tickets are non-refundable and non-transferrable.

Can I upgrade my Universal Credit ticket to an Annual Pass?

Yes. You can upgrade your £1 Universal Credit ticket to an Annual Pass at any of our Ticket Desks on the day of your visit or within 30 days.